Privacy Policy

At Everlia, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our e-commerce services. By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of personal information to provide you with our services:

Personal Information:
Your name, email address, phone number, shipping and billing address, and payment details.
Account Information:
If you create an account, we collect your username, password, and preferences.
Transactional Information:
Details about purchases, order history, and communications related to your transactions.
Technical Information:
Your IP address, browser type, device information, and website usage data collected through cookies and similar technologies.
Optional Information:
Information you provide through surveys, contests, or customer feedback.

How We Use Your Information

We use the information we collect to:

Process and fulfill orders, including shipping and delivery.
Provide customer service and respond to inquiries.
Send updates about orders, promotions, and new products (if you’ve opted in).
Maintain and improve the functionality of our website.
Analyze website performance and user preferences for business improvements.
Comply with legal obligations and protect against fraudulent transactions.

How We Share Your Information

Everlia does not sell or rent your personal information. We may share your data in the following circumstances:

Service Providers:
With trusted third-party vendors to process payments, ship orders, or provide customer support.
Legal Compliance:
If required by law or in response to valid legal requests.
Business Transfers:
In the event of a merger, sale, or transfer of company assets.

How We Protect Your Information

We take reasonable measures to secure your personal information. This includes encryption of sensitive data, secure servers, and regular monitoring for vulnerabilities. While we strive to protect your information, no method of transmission over the Internet is 100% secure.

Your Rights

As a user in Ontario and Canada, you have the right to:

Access the personal information we hold about you.
Request corrections to your information if it is inaccurate.
Withdraw your consent for certain uses of your data (e.g., marketing emails).
File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated.

To exercise your rights, contact us at [insert contact email].

Cookies and Tracking Technologies

Everlia uses cookies and similar technologies to enhance your browsing experience and improve our website’s functionality. You can manage your cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, it will be deleted promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Updates will be posted on this page, and the "Effective Date" will be revised accordingly.

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Everlia Customer Support
Email: hello@everlia.ca

This Privacy Policy complies with PIPEDA and is tailored for e-commerce operations in Ontario.